Privacy Policy

Effective Date:  26-12-2024

 

At Chatakchara Foods Pvt Ltd, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

 

1. Information We Collect

We collect personal data from you when you use our website or engage with our services. The types of information we collect may include:

• Personal Information: Name, address, email address, phone number, and payment details.

• Order Information: Details about the products you purchase and order history.

• Technical Information: IP address, browser type, device information, and data about your usage of the website (e.g., cookies).

 

2. How We Use Your Information

We may use your personal data for the following purposes:

• Order Processing: To process and fulfill your orders, including delivery and returns.

• Customer Service: To communicate with you regarding your order, resolve any issues, or respond to your inquiries.

• Marketing: To send you promotional emails, newsletters, or offers about our products (if you have opted in to receive such communications).

• Improvement of Services: To analyze website usage and customer behavior, helping us improve our products, services, and user experience.

 

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party vendors, such as payment processors and shipping companies, to complete your transactions and deliver your orders.

• Legal Compliance: If required to do so by law, or if we believe it is necessary to protect the rights, property, or safety of our company, customers, or others.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us:

• Understand user behavior and preferences.

• Provide a personalized shopping experience.

• Improve the performance of our website.

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use some features of the website.

 

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security reviews. However, please note that no data transmission over the internet can be guaranteed to be 100% secure.

 

6. Your Rights

You have the following rights concerning your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can ask us to correct any inaccuracies in your personal data.

• Deletion: You can request the deletion of your personal data, subject to legal and contractual restrictions.

• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

 

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any website you visit.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page, and the effective date will be revised accordingly.